Issue:- The correct water level is not reached within 8 minutes, or the preset level is not reached within 20 minutes.

Possible Causes & Solutions:

• Check if the water supply valve is fully open.
• Inspect the inlet hose for kinks or blockages.
• If the issue persists, the inlet valve may need replacement.

Issue:- The load is unbalanced, causing instability.

Possible Causes & Solutions:

• Ensure laundry is evenly distributed in the drum.
• Avoid overloading or underloading the machine.
• Place the appliance on a flat, stable surface to prevent tilting.

Issue:- Water is overflowing, and the drain pump activates to remove excess water.

Possible Causes & Solutions:

• Check if the drain hose is clogged or kinked.
• Inspect the drain pump for blockages.
• Inspect the drain pump for blockages.

Issue:- Water is overflowing beyond the safe limit.

Possible Causes & Solutions:

• The water inlet valve may be malfunctioning; inspect and replace if necessary.
• A faulty water level sensor may be misreading the water level and require replacement.

Issue:- The pressure sensor assembly is malfunctioning, leading to incorrect water level readings.

Possible Causes & Solutions:

• Inspect and clean the pressure sensor hose for blockages.
• If the error persists, replace the pressure sensor assembly.

Issue:- The door is not fully closed, or the door switch is malfunctioning.

Possible Causes & Solutions:

• Ensure the door is securely shut before starting a cycle.
• Check for loose electrical connections at the door switch and control board.
• Replace the door switch assembly if necessary.

Issue:- The thermistor is defective, preventing proper temperature regulation.

Possible Causes & Solutions:

• Inspect the thermistor for damage or disconnection.
• Replace the thermistor if faulty.

Issue:- The motor harness connections are loose or disconnected, causing the motor to lock.

Possible Causes & Solutions:

• Ensure the motor harness connectors are properly attached.
• Check for damaged wiring between the stator assembly and control board.
• Replace the motor harness if necessary.

Issue:- The EEPROM is malfunctioning, causing system errors.

Possible Causes & Solutions:

• This error occurs during the Load Test Mode. Restart the appliance and attempt a reset.
• If the issue persists, the control board may need replacement.

Issue:- A sudden power failure occurred during operation.

Possible Causes & Solutions:

• Ensure the power cord is securely plugged in.
• Check the circuit breaker for any tripped switches.
• Restart the appliance and resume operation.

Issue:- The washing machine detects excessive suds and activates a Suds Reducing cycle, adding about two hours to the cycle time. If suds persist during spinning, the machine stops to prevent leaks.

Possible Causes & Solutions:

• Using too much detergent. Try reducing the amount of detergent.
• Use only high-efficiency (HE) detergent.
• Run an extra rinse cycle to remove excess suds.

Issue:- The vibration sensor has malfunctioned.

Possible Causes & Solutions:

• Restart the washer to reset the sensor.
• Ensure the washer is on a level surface.
• If the error persists, contact LG support for sensor replacement.

Issue:- The detergent in the reservoir did not decrease, possibly due to hardened detergent.

Possible Causes & Solutions:

• Regularly check and clean the detergent reservoir.
• Use liquid detergent to prevent hardening.
• If the pump is faulty, consider replacing it.

Issue:- The liquid detergent level did not change.

Possible Causes & Solutions:

• Inspect the pump for blockages.
• Ensure the detergent reservoir is not clogged.
• If needed, replace the detergent pump.

Issue:- The fabric softener in the reservoir did not decrease, likely due to hardened softener.

Possible Causes & Solutions:

• Clean the softener reservoir regularly.
• Use liquid fabric softener to prevent clogging.
• Check for pump functionality and replace if necessary.

Issue:- The fabric softener level remained unchanged.

Possible Causes & Solutions:

• Inspect and clean the softener reservoir.
• Ensure the pump is working correctly.
• Replace the softener pump if required.

Issue:- Poor communication with the PCB (Printed Circuit Board) causes the washer to malfunction.

Possible Causes & Solutions:

• Restart the appliance.
• Check wiring connections between the PCB and control board.
• Contact LG support for a PCB inspection or replacement.

Issue:- The washer was started without fully closing the detergent drawer or was opened during operation.

Possible Causes & Solutions:

• Ensure the drawer is completely closed before starting the cycle.
• If the drawer sensor is faulty, consider a replacement.

Issue:- The machine fails to drain properly due to an imbalance or obstruction.

Possible Causes & Solutions:

• Make sure the load is balanced.
• Check if the appliance is tilted and adjust it.
• Avoid placing non-distributable items in the drum.
• Clean the drain pump filter and hose for blockages.

Issue:- The washer does not reach the correct water level within the required time.

Possible Causes & Solutions:

• Ensure water supply valves are fully open.
• Check water hoses for kinks or blockages.
• Clean the water inlet filters.
• If the issue continues, the inlet valve may need replacement.

Issue:- This error occurs when the vibration sensor communication is not functioning properly. It could be due to a sensor register setup error, disconnection, or removal.

Possible Causes & Solutions:

• Check if the vibration sensor is securely connected.
• Restart the appliance to reset the sensor communication.
• If the issue persists, inspect the wiring and replace the vibration sensor if necessary.

Issue:- The WiFi modem is not connected.

Possible Causes & Solutions:

• Ensure your oven is within range of a stable WiFi connection.
• Restart the appliance and router to re-establish the connection.
• Check if the WiFi modem inside the unit is securely connected.
• If the problem continues, consult LG support for further troubleshooting.

Issue:- This error indicates a malfunction in the WiFi modem’s self-check function.

Possible Causes & Solutions:

• Power cycle the oven and your router.
• Check if the WiFi modem inside the appliance is securely attached.
• If the issue remains, the modem may need to be replaced by a professional technician.

Issue:- The appliance has detected freezing conditions, affecting water flow.

Possible Causes & Solutions:

• Supply warm water into the drum to help unfreeze components.
• Check the drain hose and drain pump for ice blockages and thaw them with warm water.
• Wet a towel with warm water and apply it to the supply hose to unfreeze it.
• Move the appliance to a warmer location if freezing temperatures persist.

Issue:- : A malfunction of the vibration sensor has been detected.

Possible Causes & Solutions:

• Check the vibration sensor for loose or disconnected wiring.
• Restart the appliance to reset the system.
• If the problem continues, replace the vibration sensor.